What We Collect and Why We Collect It
When you open an account, we collect the information needed to verify your identity — name, date of birth, address, and government-issued ID details. If you deposit via PayPal or Venmo, we record the transaction reference and amount; we do not store your PayPal or Venmo
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login credentials. Play+ prepaid card activity is logged at the transaction level for account reconciliation. We also collect device and browser data — IP address, session timestamps, and mobile OS — to maintain account security and detect unusual access patterns. Email and any support messages you
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send us are stored and linked to your account record. We do not sell your personal data to third parties. Data sharing is limited to identity verification providers, payment processors, and state regulatory bodies where the law in your state requires disclosure. Retention periods vary by
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data type; payment transaction records are kept for the period required under applicable financial regulations. Access to your account data depends on where local law permits us to operate, and your rights under state privacy law — including the right to request a copy of your
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data or ask us to delete it — apply where those laws are in effect.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.